2.5 Intro to Technology Quiz

How are technologies, such as QR codes and robotics affecting the food service industry?

• They are making the industry more efficient and contactless.

• They are increasing the cost of operations significantly.

• They are reducing the need for skilled labor.

• They are causing a decline in customer satisfaction.

Technology in the Food Service Industry: Continues to __________ due to technological advancements.

• evolve

• stagnate

• decline

• remain unchanged

Technology in the Food Service Industry: Is used to __________ the needs of customers and food service establishments.

• meet

• ignore

• complicate

• delay

Social Media: Allows restaurant owners to market concepts, selling points and __________.

• other offerings

• menu prices

• employee schedules

• kitchen recipes

Social Media: Targets __________ generations of customers.

• generations

• specific

• older

• younger

Digital Menus (Part 1): Were _____________ during the COVID-19 Pandemic.

• Digital Menus (Part 1): Were used during the COVID-19 Pandemic.

• Digital Menus (Part 1): Were ignored during the COVID-19 Pandemic.

• Digital Menus (Part 1): Were banned during the COVID-19 Pandemic.

• Digital Menus (Part 1): Were ineffective during the COVID-19 Pandemic.

Digital menus provided a _____________ way for guests to view food selections.

• creative

• traditional

• complicated

• inefficient

Digital Menu Boards: Include light, color and movement to _____________ customers.

• attract

• distract

• confuse

• ignore

2004 with the __________ of Grubhub®, founded by web developers looking for an easier way to order __________ food.

• founding, takeout

• creation, delivery

• establishment, fast

• launch, gourmet

What delivery option is now available for customers in Los Angeles and San Francisco when using the Uber Eats app?

• Serve robot delivery

• Drone delivery

• Bicycle courier

• Traditional car delivery