Perilaku Konsumen Magister Manajemen
University
•10 Qs
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Perilaku Konsumen Magister Manajemen
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Social Studies
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University
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10 questions
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1.
FILL IN THE BLANK QUESTION
2 mins • 1 pt
Apa yang mempengaruhi keputusan seseorang saat memilih produk tertentu?
2.
FILL IN THE BLANK QUESTION
2 mins • 1 pt
"Konsumsi Berlebihan-Sisi gelap konsumen"
Apa faktor yang membuat Anda merasa perlu untuk terus membeli barang meskipun tidak membutuhkannya?
3.
FILL IN THE BLANK QUESTION
5 mins • 1 pt
Di era digital saat ini, perilaku konsumen lebih cenderung/ suka berbelanja secara online? Kenapa?
4.
OPEN ENDED QUESTION
5 sec • 1 pt
Apa perbedaan konsumen oranisasi dan konsumen individu, jelaskan dengan detail
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5.
OPEN ENDED QUESTION
3 mins • 1 pt
Menurut Kotler dan Armstrong, 2001. Proses yang digunakan konsumen untuk mengambil keputusan membeli terdiri atas lima tahap. Bisakah saudara jelaskan
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6.
FILL IN THE BLANK QUESTION
5 mins • 1 pt
JELASKAN CARA MENGANTISIFASI KELUHAN PELANGGAN
7.
OPEN ENDED QUESTION
5 mins • 1 pt
"Pengalaman Negatif-Keluhan Pelanggan"
Dapatkah Anda menjelaskan pengalaman negatif yang paling sering diceritakan oleh pelanggan?
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