Commercial Correspondence Quiz

What is the first part of a commercial letter?

• Salutation

• Body of the letter

• Sender's address

• Date

Which of the following is NOT a part of a commercial letter?

• Complimentary close

• Signature

• Attention line

• Education

Which salutation is appropriate if you know the recipient's name?

• Hello

• Dear Mr. Smith

• To whom it may concern

• Dear Sir/Madam

What is the purpose of the 'enclosure' in a letter?

• To include additional documents

• To specify the date

• To indicate the sender's address

• To close the letter

Which of the following is a correct closing for a formal letter?

• Take care

• Best wishes

• Yours sincerely

• Cheers

What is the last part of a commercial letter?

• Body

• Complimentary close

• Signature

• Sender's address

Which of the following is a common phrase to start a letter?

• I hope this finds you well

• Best regards

• Sincerely yours

• Thank you

Emotions can be added to business emails to make them friendlier

• True

• False

How long should a covering letter be?

• Not exceed one page

• Two pages

• As long as possible

• Half a page

Choose the best option to fill in the blank

We need this item______the end of October at the latest.

• until

• by

• on

• within