week 5-PSS

What is a Product-Service System (PSS)?

• A business model that focuses only on product sales

• A model that combines products and services to fulfill user needs sustainably

• A system that requires each customer to own a product

• A model that relies on disposable products to generate revenue

Which of the following is a characteristic of a use-oriented PSS?

• The customer fully owns the product and its maintenance

• The product is only offered for short-term use

• The provider retains product ownership and charges for usage or leasing

• The product is designed for a single use and disposal

What is the primary benefit of a result-oriented PSS for sustainability?

• It encourages frequent product disposal.

• It aligns business success with delivering the desired outcome, minimizing overall resource use.

• It focuses solely on the sale of physical products.

• It relies heavily on single-use packaging.

What is a key benefit of PSS for sustainability?

• It reduces the provider's responsibility for product lifecycle.

• It encourages single-use product consumption.

• It allows businesses to focus on providing services instead of selling more products, which helps reduce overall resource use.

• It prioritizes product sales over service offerings.

Which of the following is NOT a typical benefit of PSS in terms of sustainability?

• Extending product life through maintenance and repair services.

• Reducing material consumption through shared product use

• Promoting frequent product replacement to increase sales

• Encouraging users to participate in product take-back or recycling programs

What is the primary purpose of an actors map in the development of a PSS?

• To identify only the customers who will use the service.

• To visualize all key stakeholders and their relationships within the PSS ecosystem.

• To outline the specific design of the product.

• To determine only the materials needed for production.

In the context of PSS, which of the following does a motivation matrix help to analyze?

• The specific materials required to build a product.

• The technical specifications of the PSS

• The goals, needs, and incentives for each stakeholder involved in the system.

• The financial costs associated with the PSS.

How does a system map contribute to the design of a PSS?

• It organizes only the end-user experiences and touchpoints.

• It provides a holistic view of the interconnected elements in the PSS, aiding in understanding the flow of resources and relationships.

• It outlines the marketing strategies for PSS.

• It determines the product lifecycle.