Communication Problems Quiz

During a group project, Chloe noticed that the biggest single problem in communication was what, according to George Bernard Shaw?

• The illusion that it has taken place

• Lack of clarity

• Too much information

• Cultural differences

During a team meeting, what does filtering mean in the context of communication?

• The process of enhancing a message

• The distortion or withholding of information

• The use of technical jargon

• The simplification of complex ideas

Which of the following is an example of filtering?

• Anaya sharing all sales figures with the team

• Samuel deleting an email before reading it

• A team meeting to discuss project updates

• A newsletter sent to all employees

In a company meeting, what is one way to reduce the tendency to filter information in upward communication?

• Criticize employees for sharing bad news

• Reward employees who convey information upward

• Ignore the information being filtered

• Limit communication to written forms only

During a team meeting, Ishaan is deciding whether to filter a message. Which of the following is NOT a criterion for his decision?

• Past experience

• Knowledge and perception of the speaker

• Emotional state and involvement

• The sender's level of education

Thomas is in a busy market and notices that he only pays attention to the shops that sell his favorite items. What is this an example of?

• The ability to remember everything we see and hear

• Filtering what we see and hear to suit our own needs

• Ignoring all external stimuli

• Paying equal attention to everything around us

During a team meeting, what can selective perception lead to in communication?

• Perfect understanding

• Increased attention span

• Misunderstandings

• Enhanced memory

Emma is trying to study for her exams, but she keeps getting bombarded with messages from various sources. What is this an example of?

• Receiving a single email

• Watching a short video

• Being bombarded with messages from various sources

• Reading a book

Grace is working on a project and finds herself in a state where information processing demands exceed her capacity. What is this situation called?

• A state where information processing demands exceed capacity

• A condition of having too little information

• A situation where technology is underutilized

• A phase of rapid technological advancement

During a class discussion, Ellie mentioned that something exacerbates information overload. What is it?

• The increase in face-to-face meetings

• The rise of Web search engine results

• The decline in newspaper circulation

• The reduction of email usage