Preventive Maintenance and Troubleshooting

Which component is included in the basic checklist for inspecting dust and damage in a PC?

• CPU heat sink and fan assembly

• Monitor screen

• Printer

• External hard drive

How is troubleshooting described in terms of skill development?

• A skill learned instantly

• A skill refined over time

• A skill that never changes

• A skill that is innate

What BIOS issue can lead to boot failure?

• Incorrect boot order in BIOS setup.

• BIOS is outdated.

• BIOS is corrupted.

• BIOS is too new.

Which of the following is a benefit of consulting news groups during troubleshooting?

• Getting outdated information

• Receiving diverse opinions

• Finding irrelevant content

• Watching videos

What is the purpose of rebooting the computer in the troubleshooting process?

• To ensure all attached devices work properly.

• To verify network and Internet connections.

• To reset the system and clear temporary issues.

• To print a document from one application.

Which of the following is essential for completing the documentation process?

• Customer's signature.

• Technician's lunch break.

• Repair cost.

• Customer's feedback.

What are common causes of storage device problems in PCs?

• Loose or incorrect cable connections

• Overheating of the CPU

• Faulty power supply

• Incorrect display settings

What is a common cause of display problems in PCs?

• Incorrect settings

• Inadequate wattage

• Incorrect jumper settings

• Faulty installations

What can cause power problems in PCs?

• Incorrect drive formats

• Inadequate wattage

• Incorrect jumper settings

• Corrupted updates

What is a probable cause if the storage device setting in BIOS is incorrect?

• The computer does not recognize a storage device.

• The computer screen is blank.

• The keyboard is not responding.

• The mouse is not moving.