Listening

1. Active listening only involves hearing what someone says

• True

• False

Restating the speaker's words can help confirm understanding.

• True

• False

Active listening can improve both personal and professional relationships.

• True

• Fakse

The first stage of active listening is understanding the context and meaning of the words.

• True

• False

Evaluating the information is the final stage of active listening.

• True

• False

Paying attention to body language can enhance understanding of the message.

• True

• False

Responding in active listening can be done both verbally and non-verbally.

• True

• False

According to the passage, which of the following is NOT one of the four stages involved in the process of listening?

• • A. Receiving

• • B. Interpreting

• • C. Evaluating

• • D. Responding

What does the "attending" part of the receiving stage involve, according to the passage?

• Правильный ответ.

• • A. Identifying and interpreting sounds as words accurately

• • B. Registering sound waves that hit the eardrum

• • C. Justifying the meaning of the sounds in context

• • D. Constructing meaning from both verbal and nonverbal messages

In the understanding stage, what does the listener do to the message they hear?

• • A. Determine whether the information is well-constructed or biased

• • B. Evaluate the speaker's intention and motivation

• • C. Decode the context and meaning of the message

• • D. Provide a verbal or nonverbal reaction to the speaker