Crisis Module

What is incident?

• An abnormal or unplanned event that affects people, assets, environment, operations, or reputation, requires attention, and has the potential to precipitate an emergency/crisis.

• A normal or planned event that affects people, assets, environment, operations, or reputation, requires attention, and has the potential to precipitate an emergency/crisis.

• An abnormal or unplanned event that don't affects people, assets, environment, operations, or reputation, requires attention, and has the potential to precipitate an emergency/crisis.

• An abnormal or unplanned event that affects only people that requires attention, and has the potential to precipitate an emergency/crisis.

What is crisis?

• An unsignificant business disruption which invites extensive media coverage. The resulting public scrutiny will affect an organization’s normal operations and could have political, financial and governmental impact on its business. The crisis may have international impact.

• A significant business disruption which invites extensive media coverage. The resulting public scrutiny will not affect an organization’s normal operations and could have political, financial and governmental impact on its business.

• A significant business disruption which invites extensive media coverage. The resulting public scrutiny will affect an organization’s normal operations and could have political, financial and governmental impact on its business. The crisis may have international impact.

• An unsignificant business disruption which does not invite extensive media coverage. The resulting public scrutiny will affect an organization’s normal operations and could have political, financial and governmental impact on its business. The crisis may have international impact.

What are we protecting ?

• People

• Property

• Information

• Operation

• Reputation

What is practicing philosophy and methodology on security prevention?

• Deter

• Detect

• Delay

• Design

• Response

What is relate to Tier 2 PETRONAS level?

• Involvement from external response agencies and/or authorities

• response is beyond the control and capability of the entity ERT and requires EMT support

• Situation may affect business long term operability and several reputational impact to entity

• Situation does not affect business long term operability and several reputational impact to entity

Which zone is located for staging area?

• Green

• Yellow

• Red

How many security alert phase?

• One

• Two

• Three

• Four

• Five

Which color of the security alert phase requires the needs to prepare 'Go A head Bag'

• Red

• Green

• Amber

• Yellow

How many categories of evacuation

• One

• Two

• Three

What is ISOC?

• Intelligence Security Operation Centre

• Integrated Security Operation Centre

• Integrated Security Observation Centre

• Integrated Security Operation Command