1-management

Ellen's ability to produce the same amount of product with fewer personnel is a reflection of her ________.

• effectiveness

• efficiency

• organizing skills

When Gavin decides how many units of output his employees should produce, he is performing which of the following management functions?

• controlling

• leading

• planning

• organizing

Two of Brent's subordinates have not been getting along, a situation that has now interfered with their productivity. When Brent meets with them to resolve the conflict, he is engaged in ________.

•  planning

• organizing

• leading

• controlling

The ________ roles involve collecting, receiving, and disseminating information, according to Mintzberg's managerial roles.

• interpersonal

• informational

• decisional

When Joe checks the amount of output that the employees have completed and the number of units that have been rejected, he is performing which of the following management functions?

• controlling

• leading

• planning

Technical skills include ________.

• experience gained by experiments that are used in performing managerial tasks

• job specific knowledge needed to proficiently perform work tasks

• the ability to work well with individuals and groups

One of Calvin's employees is having problems with a production machine so Calvin helps him troubleshoot the problem. Calvin is using his ________ skills.

• interpersonal

• technical

• conceptual

________ skills involve the ability to work well with other people, both individually and in a group.

• Technical

• Interpersonal

• Conceptual

When Michael meets with the human resources manager to discuss a complaint filed by one of the employees in the production department, he requires which of the following managerial skills?

• interpersonal roles

• conceptual roles

• negotiator roles

Conceptual skills involve ________.

• communicating with customers

• thinking about abstract and complex situations