HRD R2

The pre-training phase primarily involves _________

• encouraging learners to apply what they have learned to their work
• preparing a concept map and curriculum road map to facilitate learning
• preparing, motivating, and energizing trainees to attend the learning event
• preparing instruction (classes, courses, programs, lessons) to facilitate learning

Breakout rooms not in a lecture hall or classroom are appropriate for training that requires

• high collaboration, low self-direction.
• high collaboration, high self-direction.
• low collaboration, low self-direction.
• low collaboration, high self-direction.

_________ is a way of delivering content to learners in small, very specific bursts. With such learning, individuals are in control of what and when they’re learning.

• Microtraining
• Micromanagement
• Macrolearning
• Microlearning

Which of the following statements is true of near transfer?

• If the tasks emphasized in training involve variable interactions with people, then instruction should emphasize near transfer.
• Programs that emphasize near transfer must include general principles that apply to a greater set of contexts than those presented in training.
• Teaching learners to create a new product requires training with an emphasis on near transfer.
• Trainees should be encouraged to focus on important differences between training tasks and work tasks.

Which of the following is a concern in organizations regarding the loss of explicit and tacit knowledge?

• the creation of chief information officer (CIO) positions
• involuntary employee turnover
• the retirement of Baby Boomers
• the increased use of social networking

A request for proposal (RFP) is a document mainly used to identify ________

• potential vendors and consultants for training services
• employees who do not require training
• trainee prerequisites
• disruptive trainees

Which of the following statements best differentiates formative evaluation from summative evaluation?

• Formative evaluation mainly involves collecting quantitative data, whereas summative evaluation involves collecting qualitative data.
• Formative evaluation takes place on the completion of training, whereas summative evaluation takes place during program design and development.
• Formative evaluation focuses on how to make a training program better, whereas summative evaluation helps to determine the extent to which trainees have changed after training.
• Formative evaluation includes measuring the monetary benefits of training, whereas summative evaluation measures beliefs and opinions.

________ relate to trainees’ attitudes toward training content and motivation to transfer.

• Reactions
• Affective outcomes
• Cognitive outcomes
• Behavior and skill-based outcomes

Which of the following statements is NOT true regarding a Net Promoter Score (NPS)?

• The NPS is used to measure satisfaction by asking trainees to rate the likelihood of recommending training to a peer.
• Trainees are categorized into detractors, permissives, and promotors.
• The NPS is computed by subtracting the number of distractors from the number of promoters, dividing this number by the number of respondents, and then multiplying by 100.
• None of the choices are correct—each statement is true.

_________ refers to whether performance on the outcome reflects true differences in performance.

• Validity
• Discrimination
• Reliability
• Utility