Change Management 6

What is the first step in the organizational diagnosis process?

• Visioning

• Hypotheses testing

• Recognition

• Data collection

Which step involves analyzing and making sense of collected data?

• Diagnosis

• Interpretation

• Prognosis

• Recognition

What is the purpose of hypotheses testing in the diagnosis process?

• To collect data

• To recognize symptoms

• To test cause-and-effect hypotheses

• To develop a vision

Which of the following is NOT a holistic model mentioned for diagnosing change?

• Kotter’s integrative model

• Weisbord’s six-box model

• McKinsey 7S model

• SWOT analysis

What is a key characteristic of a good diagnostic model?

• It focuses on historical data

• It avoids cause-and-effect relationships

• It is relevant to the issues under consideration

• It is complex and detailed

Which method is described as a rich source of information about organizational functioning?

• Interviews

• Questionnaires

• Unobtrusive measures

• Observations

What is the main advantage of using questionnaires for data collection?

• They provide deep personal insights

• They are less biased than interviews

• They can be cost-effective and reach many people

• They are more empathetic

What does force-field analysis categorize?

• Individual and group behaviors

• Symptoms and causes of problems

• Forces for change and forces resisting change

• Qualitative and quantitative data

Which analytical technique focuses on counting and measuring data?

• Quantitative techniques

• Force-field analysis

• Qualitative techniques

• Content analysis

What is the final step in the diagnosis process?

• Visioning

• Hypotheses testing

• Diagnosis and prognosis

• Data collection