Examen de Ventas
Authored by André Estrada Medina
Other
12th Grade
Used 1+ times
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20 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
La primera impresión que se causa en un cliente es irrelevante para la venta.
Verdadero
Falso
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Conocer bien el producto que se vende es fundamental para poder responder a las preguntas del cliente.
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3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Escuchar al cliente es tan importante como hablarle durante una venta.
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4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Ofrecer múltiples opciones a un cliente siempre es recomendable, ya que les da más libertad de elección.
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5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Un buen vendedor debe ser persuasivo, pero no debe ser agresivo.
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6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Las objeciones del cliente deben considerarse como obstáculos insuperables.
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7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
La empatía con el cliente puede mejorar la relación y facilitar la venta.
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Falso
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