EXIT TICKET: Communication Styles

Which of the following refers to the way a message is conveyed?

• Paraphrase

• Personality

• Communication style

• Communication model

Answer explanation

The term 'communication style' refers to the manner in which a message is expressed, including tone, body language, and choice of words, making it the correct choice for how a message is conveyed.

Which of the following is NOT a communication style?

• Passive-assertive

• Passive-aggressive

• Passive

• Assertive

Answer explanation

The correct answer is 'Assertive' because it is a recognized communication style, while 'Passive-assertive' is not a standard term. The other options, 'Passive' and 'Passive-aggressive', are established communication styles.

Which of the following communication styles can be referred to as a “broken record”?

• Passive-assertive

• Passive-aggressive

• Passive

• Assertive

Answer explanation

The "broken record" communication style refers to being persistently assertive, often seen in passive-aggressive behavior. This style involves repeating a point until it is acknowledged, which aligns with passive-aggressive communication.

Which of the following communication styles can involve manipulation or intimidation to achieve an end goal?

• Passive-aggressive

• Aggressive

• Passive

• Assertive

Answer explanation

The passive-aggressive communication style often involves indirect resistance and can use manipulation or intimidation to achieve goals, making it the correct choice. Aggressive communication is direct but not manipulative.

Which of the following communication styles includes the desire to avoid conflict but still tries to manipulate the situation so the outcome is in their favor?

• Passive-assertive

• Passive-aggressive

• Passive

• Aggressive

Answer explanation

The correct choice is 'Passive-aggressive' because this style seeks to avoid direct conflict while subtly manipulating situations to achieve a favorable outcome, unlike passive or aggressive styles.