CHAPTER 22

A company that invests in a system in the hopes of improving product or service quality is attempting to use their information system to gain

• A competetive advantage

• Improved business process

• Productivity gains

• Better system integration

What is the correct sequence of the phases in the systems development life cycle?

•  Conceptual design, physical design, system analysis, implementation and conversion, and operations and maintenance.

• Operations and maintenance, conceptual design, system analysis, physical design, implementation and conversion.

• System analysis, conceptual design, physical design, implementation and conversion, and operations and maintenance.

•  System analysis, physical design, conceptual design, and operations and maintenance, implementation and conversion.

The purpose of systems analysis is to

•  

  identify the problem to be solved by the new (or redesigned) system and the causes of the problem in the current system.

• determine design specifications for the new (or redesigned) system.

• communicate information needs to consider during business process reengineering.

• discover any violations of policies established by the information systems steering committee

 Which of the following activities is performed during the systems development life cycle?

• Assessing the ongoing feasibility of the project.

• Managing the behavioral reactions to change.

•  Planning.

• All of the above activities are performed during the life cycle.

 The ________ step of the systems development life cycle (SDLC) identifies and evaluates design alternatives and develops design specifications.

• Conceptual design

• Implementation and conversion

• Physical design

• System Analysis

When would a company go through a systems development life cycle?

• When major changes are needed

• When minor changes are needed

• Anytime changes are needed

• Usually a company only goes through one complete systems development life cycle, after which the only phase that is repeated is the operations and maintenance phase.

 Identify the statement below that is not a major reason companies change their information systems.

• In response to changes in user needs.

•  In response to technological changes.

• To gain a competitive advantage.

• To take advantage of tax benefits.

Who is responsible for ensuring that the new system will meet the needs of users?

• Accountants

• System programmer

• The project development team

• System Analyst

Which of the following is the long-range planning document that specifies what the system will consist of how it will be developes, who will develop it, how needed resources will be acquired and its overall vision?

• Steering committee agenda

• System development Life Cycle (SDLC)

• Master plan

• Project development plan

Determining whether the organization has access to people who can design, implement, and operate the proposed system is referred to as?

• Technical feasibility

• Economic feasibility

• Scheduling feasibility

• Operational feasibility