Consumer Rights and Responsibilities Quiz
Authored by RATNA DUBEY
Business
12th Grade
Used 1+ times
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11 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does ISI marking on electrical appliances signify?
Low cost
Quality assurance
Brand popularity
High demand
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What right allows consumers to have complete information about a product?
Right to seek Redressal
Right to be Heard
Right to be Informed
Right to Choose
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which right gives consumers the freedom to select from various products?
Right to Choose
Right to be Heard
Right to seek Redressal
Right to Consumer Education
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the purpose of consumer service and grievance cells?
To provide discounts
To increase sales
To handle consumer complaints
To promote new products
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What relief can consumers seek if a product falls short of expectations?
Extended warranty
Loyalty points
Replacement of the product
Free samples
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the right to Consumer Education aimed at?
To promote brand loyalty
To empower consumers with knowledge
To inform consumers about discounts
To increase product sales
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does the right to be heard refer to?
to choose any product
to file complaint
Limit consumer choices
to listen
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