Consumer Rights and Responsibilities Quiz

What does ISI marking on electrical appliances signify?

• Low cost

• Quality assurance

• Brand popularity

• High demand

What right allows consumers to have complete information about a product?

• Right to seek Redressal

• Right to be Heard

• Right to be Informed

• Right to Choose

Which right gives consumers the freedom to select from various products?

• Right to Choose

• Right to be Heard

• Right to seek Redressal

• Right to Consumer Education

What is the purpose of consumer service and grievance cells?

• To provide discounts

• To increase sales

• To handle consumer complaints

• To promote new products

What relief can consumers seek if a product falls short of expectations?

• Extended warranty

• Loyalty points

• Replacement of the product

• Free samples

What is the right to Consumer Education aimed at?

• To promote brand loyalty

• To empower consumers with knowledge

• To inform consumers about discounts

• To increase product sales

What does the right to be heard refer to?

• to choose any product

• to file complaint

• Limit consumer choices

• to listen

What is a key responsibility of consumers while purchasing goods?

• To always choose the cheapest option

• To rely solely on advertisements

• To be aware of their rights

• To ignore product labels

What is an important factor consumers should consider when evaluating product quality?

• Brand reputation

• Product packaging

• Price comparison

• Celebrity endorsements

What does the right to seek redressal empower consumers to do?

• To demand refunds

• To receive free products

• To ignore warranties

• To choose any brand