BUMA221 Organisational Design and Management Quiz

What is the primary function of organisational design?

• Hiring new employees

• Arranging positions into work units

• Developing new products

• Managing financial resources

Which of the following is NOT a type of departmentalisation?

• Functional

• Product

• Geographic

• Performance-based

What is the key difference between leadership and management according to Kotter?

• Leadership focuses on organising while management deals with motivating

• Leadership focuses on change while management handles complexity

• Leadership focuses on routine tasks while management is visionary

• Leadership deals with strategy while management works on budgets

Which of the following are key dimensions of the Balanced Scorecard (BSC)?

• Customer Service

• Financial

• Employee Satisfaction

• Learning and Growth

Which of the following are components of leading in an organisation?

• Accountability

• Responsibility

• Delegation

• Task Identity

Which of the following are FORMAL sources of power according to French and Raven?

• Legitimate Power

• Expert Power

• Coercive Power

• Reward Power

• Referent Power

An organisational chart primarily shows authority and communication relationships within an organisation.

• True

• False

Job enlargement involves adding more CHALLENGING tasks to an employee’s current job.

• True

• False

Reward power refers to the ability to give incentives to reinforce desirable behaviour.

• True

• False

10. Which of the following best describes functional departmentalisation?

• • Grouping activities by product lines

• • Grouping activities by location

• • Grouping activities by department

• • Grouping activities by customer demographics