Hotel Health and Safety Protocols Quiz

What is the main purpose of the Cleanliness, Health, Safety, and Environmental Sustainability (CHSE) guidelines?

• To increase hotel profits

• To ensure guest satisfaction

• To promote tourism in Indonesia

• To prevent the spread of COVID-19

Which organization is NOT mentioned as a contributor to the guidelines?

• United Nations

• World Travel & Tourism Council (WTTC)

• American Hotel & Lodging Association

• World Health Organization (WHO)

What should hotels provide to ensure hygiene at the entrance?

• Free meals for guests

• Hand sanitizer and temperature checks

• Discounts for early check-ins

• Complimentary drinks

What is the maximum temperature allowed for guests to enter the hotel?

• 36.5ºC

• 37.3ºC

• 38.0ºC

• 39.0ºC

Which of the following is a requirement for hotel staff?

• Wearing casual clothing

• Serving food buffet style

• Training in health protocols

• Providing entertainment for guests

What type of payment is encouraged to minimize contact?

• Cash payments

• Barter system

• Credit card payments

• Online payments

What should be done if a guest shows symptoms of COVID-19?

• Isolate them and seek medical help

• Allow them to stay

• Provide them with food

• Send them home immediately

What is the recommended distance to maintain between individuals in the hotel?

• 2 meters

• 1 meter

• 1.5 meters

• 0.5 meters

Which area in the hotel must be cleaned regularly to ensure safety?

• Public areas and restrooms

• Guest rooms only

• Staff break rooms

• Storage areas

What is the role of the fire brigade in the hotel?

• To manage guest check-ins

• To serve food

• To clean the hotel

• To handle emergencies like fires