Shift Management

Travel path is done at least every 30 minutes.​

• False

• True

An endorsement report or​

log covering the 4M's mustbe prepared at the end ofevery shift. ​

• True

• False

Effective Shift Management has a direct impact on customer experience.​

• False

• True

Shift Management is the proper coordination of People, Product ,Processes and Equipment to achieve Shift objectives.​

• True

• False

Being on floor allows Managers to see and anticipate any problems that may happen and prevent them from actual happening.​

• True

• False

What are the essential aspects of Shift Management?

• Cooperation

  Communication

  Coordination

• Process

  Product

  People

• Manpower

  Method​

      Machine ​

    Material​

What do A, E and C mean on our Merchandising Grid?​

• Accelerate

  Engage

  Connect

• Attract

  Elevate

  Connect

• Attract

  Engage

  Connect

It is the specific activities that must be done by the store team to support Target.

• Floor Control

• Travel Path

• Gameplan

• 3C's

What are the 3 Major activities in Running the Shift?​

• 1. 1. Administrative Duties

  2. 2. Floor Control

  3. 3. Travel Path

• 1. Floor Control​

  2. Administrative off Floor​

  3. Shift Endorsements ( 4Ms )​

• 1. 1. Game Planning

  2. 2. On the spot coaching

  3. 3. Floor Control

It is used to write down any items that Managers may need to attend to during or after their Shift.

• Critical Incident Notebook​

• Shift Logbook

• Managers Activity Plan