Quiz on Non-verbal Communication and Etiquette

What is the primary focus of non-verbal communication?

• Body language

• Written communication

• Verbal cues

• Digital communication

Which of the following is NOT a type of non-verbal communication?

• Gestures

• Eye contact

• Written words

• Facial expressions

What does maintaining eye contact during a conversation typically indicate?

• Trust and engagement

• Confusion

• Hostility

• Disinterest

In which culture is slouching considered rude?

• USA

• India

• Japan

• Northern Europe

What is the recommended way to answer a business call?

• Speak loudly

• Use slang

• Speak clearly and professionally

• Ignore the caller

Which of the following is a proper telephone etiquette?

• Eating while on the call

• Using the caller's first name immediately

• Listening carefully to the caller

• Interrupting the caller

What should you do with your napkin when you sit down at a dining table?

• Throw it on the floor

• Leave it in your bag

• Place it on the table

• Fold it and place it on your lap

In which culture is it common to exchange business cards with great ceremony?

• USA

• China

• UK

• India

What is the appropriate way to hold a business card when giving it?

• With your foot

• With your left hand

• With both hands

• With one hand

What is a common gesture in American culture when greeting someone?

• Nodding

• Handshaking

• Kissing on the cheek

• Bowing