Qtr 1 Module Exam

What is the primary goal of effective team communication?

• To ensure everyone agrees on everything

• To share information and ideas clearly

• To avoid conflicts at all costs

• To make meetings longer

Which of the following is an example of intrinsic motivation?

• Receiving a bonus for good performance

• Enjoying the work itself

• Getting a promotion

• Earning a certificate

What is a common strategy for resolving conflicts in the workplace?

• Ignoring the problem

• Blaming others

• Open communication and negotiation

• Avoiding the person you disagree with

Which technique can increase employee engagement?

• Micromanaging tasks

• Providing regular feedback

• Limiting communication

• Reducing responsibilities

What is a key component of business ethics?

• Maximizing profits at any cost

• Following the law and regulations

• Keeping all information confidential

• Avoiding competition

What is the first step in developing workplace policies?

• Implementing the policy immediately

• Identifying the need for a policy

• Writing the policy without input

• Testing the policy on a small group

Which of the following is an example of extrinsic motivation?

• Personal satisfaction from completing a task

• Receiving praise from a manager

• Interest in learning new skills

• Enjoyment of teamwork

What is an important aspect of effective team communication?

• Speaking more than listening

• Active listening

• Using technical jargon

• Avoiding feedback

Which conflict resolution strategy involves a neutral third party?

• Mediation

• Avoidance

• Confrontation

• Competition

How can a company foster employee engagement?

• By offering flexible work hours

• By reducing employee benefits

• By increasing workload

• By limiting career development opportunities