BADM110_Week 1_Revision

Which of the following best describes communication according to the Oxford English Dictionary?

• The process by which information is transmitted between individuals

• The action of conveying or exchanging information and ideas

• The sum of all the things one person does to create understanding

• The transfer of information and understanding from one person to another

Who defines communication as "the process by which information is transmitted between individuals and or organizations so that an understanding response results"?

• The Oxford English Dictionary

• Allen Lui (Louis)

• Peter Little

• Keith Davis

According to Allen Lui (Louis), communication involves which of the following processes?

• Exchanging information and ideas

• Transmitting information between individuals

• Telling, listening, understanding, and responding

• Transferring information from one person to another

Keith Davis defines communication as:

• The action of conveying or exchanging information and ideas

• The process by which information is transmitted between individuals

• The sum of all the things one person does to create understanding

• The transfer of information and understanding from one person to another

Which of the following is a component of the communication process?

• The sender or the communicator

• The observer

• The translator

• The editor

What is the role of 'encoding' in the communication process?

• To receive the message

• To translate the message into symbols

• To provide feedback

• To observe the message

Which component of the communication process involves the method used to convey the message?

• The receiver

• The medium/channel

• The feedback

• The sender

In the communication process, who is responsible for interpreting the message?

• The sender

• The medium

• The receiver

• The encoder

What is the first step in the communication process?

• Sender encodes message

• Sender has idea

• Receiver decodes message

• Feedback returns to sender

Which of the following should the sender do to communicate effectively?

• Ignore distractions

• Avoid prejudging message

• Clarify idea

• Expect to learn