T2 ACMB333

T2 ACMB333

University

10 Qs

quiz-placeholder

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T2 ACMB333

T2 ACMB333

Assessment

Quiz

Business

University

Easy

Created by

Nik Najebah

Used 1+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What are the four types of quality costs?

Appraisal, Prevention, Internal Failure, External Failure

Prevention, Detection, Testing, Failure

Inspection, Appraisal, Product Recall, Failure

Appraisal, Internal Testing, External Defects, Prevention

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which of the following is NOT an example of internal failure cost?

Scrap

Rework

Customer Complaints

Downtime

3.

FILL IN THE BLANK QUESTION

20 sec • 1 pt

Quality is often referred to as the ‘degree or grade of _____.’

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

The main objective of appraisal costs is to:

Reduce failure costs

Improve customer satisfaction

Detect nonconforming products before shipment

Increase sales revenue

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which category of quality costs tends to be the most devastating to a business?

Internal Failure

External Failure

Appraisal

Prevention

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

A key objective of environmental management is to:

Increase pollution control costs

Reduce the consumption of resources

Maximize external failure costs

Eliminate internal audits

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

The more you spend on prevention costs, the less you will need to spend on external failure costs.

TRUE

FALSE

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