Câu hỏi ôn tập Emerging Issues

Which of the following is considered a significant societal trend driven by technological advancements?

• Decline in urbanization

• Aging population and workforce

• Reduced demand for digital services

• Decline in e-commerce usage

In Lewin's Change Management Model, which phase is characterized by empowering employees to act, celebrating small wins, and consolidating improvements?

• Unfreezing

• Changing (Transition)

• Refreezing

• Implementation

What is the primary purpose of the usage of process models?

• Standardization of business processes

• Preparation of training material for the launch of the processes

• Analysis, documentation and design of business processes

• A system for measurement of process cycle times

A good process culture is characterized by ... ?

• A matrix organization

• Clearly defined business units

• The overall use of BPMS-suites

• Stakeholder awareness of full end-to-end processes

The concentration of technology companies in Silicon Valley and San Francisco is primarily due to:

• Government mandates.

• Geographic location.

• Economic incentives.

• The accumulation of capital and knowledge.

Which fashion brand pioneered the use of technology to streamline its product design and production processes?

• Shein

• Canifa

• Zara

• None of the above

Which of the following is NOT a resistance to change?

• Fear of the unknown

• Breaking routine

• Incongruent team dynamics

• Increased revenue

What is a key feature of Management by Objectives (MBO)?

• Goals are set at the bottom and trickle upward.

• Goals are collaboratively set by managers and employees.

• Goals are left open-ended for flexibility.

• Only top management sets goals.

According to Lewin's Force-Field Theory of Change, what must managers do to implement organizational change?

• Increase forces resisting change and decrease forces for change

• Ignore the forces for and against change

• Increase forces for change and decrease forces resisting change

• Wait until forces for and against change are equal

Which of the following is NOT an external force for change in organizations?

• Industrial Revolution 4.0

• Globalization & Competition

• Workforce change

• Demography