Vocab Quiz2 Sec 01

The customer was not _______ with the service and asked for a refund.

• extend

• incompetent

• satisfied

• beneficial

We need to ________ the company's policies before making any changes

• indent

• salutation

• refund

• consider

The project was delayed because the team was _______ and couldn't finish on time.

• incompetent

• conference

• inconsistent

• established

Please __________ me about any updates regarding the meeting.

• encourage

• inform

• salute

• require

The teacher tried to __________ students to participate in the discussion.

• indent

• correspond

• refund

• encourage

A __________ at the beginning of a letter shows respect and professionalism.

• recipient

• salutation

• correspondence

• response

The __________ of the package is expected next week.

• shipment

• conference

• courtesy

• enrollment

The manager's __________ to the email was quick and clear.

• salutation

• response

• information

• shipment

The customer service representative showed great __________ when dealing with the complaint.

• royalty

• dismay

• incompetence

• courtesy

She had to __________ in the course before the deadline.

• consider

• extend

• enroll

• refund