NPBES Leereenheid 13

Which knowledge area was first introduced in the PMBOK® Guide in 2013?

• Project engagement management

• Project consulting management

• Project stakeholder engagement

• Project stakeholder management

Suppliers and concerned citizens are examples of which type of stakeholders?

• Internal

• External

• Supportive

• Unsupportive

What type of information about stakeholders is not included in a stakeholder register?

• Identification

• Classification

• Assessment

• Engagement level

What type of grid can categorize stakeholders based on their level of authority and concern?

• A power/interest grid

• An authority/concern grid

• An authority/interest grid

• A resistance/support grid

One of your project stakeholders has a high amount of authority and a high amount of interest. How should you manage that relationship?

• Keep informed

• Keep satisfied

• Manage closely

• Monitor

Which type of matrix can help clarify which knowledge areas are most important to stakeholders on a project?

• A knowledge area matrix

• A prioritization matrix

• An expectations management matrix

• A stakeholder management matrix

What tool can you use to document, monitor, and track items that need resolution on a project?

• An issue log

• A risk register

• An issue register

• A resolution log

When should you start controlling stakeholder engagement on a project?

• In the early phases

• In the middle phases

• In the latter phases

• None of the above; you cannot control stakeholder engagement

Which of the following statements is false about software that can assist in project stakeholder management?

• Social media tools can assist in stakeholder management.

• Some project management software includes features like giving “high fives.”

• Texting is an example of a microblog that can keep stakeholders informed about project work.

• A vodcast is a video podcast that can inform and engage stakeholders.

After a series of large project disasters, what country is requiring people to complete a new academic program in project management before leading a large government project?

• Australia

• The United Kingdom

• India

• Japan