Written Communication in Business

The video tutorial explores various forms of written communication in business, including memos, emails, letters, and social media. It highlights the importance of email, with over 3.1 billion active accounts, and discusses the evolving guidelines for business texting. The tutorial also covers the use of social media platforms like Facebook and LinkedIn for business purposes. Additionally, it emphasizes the significance of nonverbal communication in conveying messages.

Which of the following is NOT considered a form of written communication in business?

• Verbal Agreements

• Emails

• Instant Messaging

• Memos

What is a key advantage of using letters in business communication?

• They add a personal touch

• They are more secure

• They are less formal

• They are faster than emails

Why are slide presentations like PowerPoint effective in business communication?

• They are less formal

• They require no preparation

• They combine words with visuals

• They are cheaper than emails

Approximately how many active email accounts exist worldwide?

• 1 billion

• 2.5 billion

• 3.1 billion

• 4 billion

What is the average number of emails a corporate employee receives each day?

• 50

• 75

• 105

• 150

What is a key guideline for business texting?

• Use informal language

• Use emojis frequently

• Maintain formality

• Keep messages short

Which social media platform is mentioned as being used in business communication?

• Instagram

• Snapchat

• TikTok

• LinkedIn

What role does social networking play in business?

• It is only for personal use

• It is not used in business

• It is a tool for hiring and HR

• It is used only for marketing

What is a significant aspect of nonverbal communication?

• It is less important than verbal communication

• It is always accompanied by verbal communication

• It can stand alone as a powerful message

• It is only used in personal settings

What is an example of nonverbal communication?

• Body language

• Phone calls

• Emails

• Text messages