Effective Feedback Techniques

The video emphasizes the importance of effective feedback in modern work environments. It highlights common challenges in giving feedback, such as being too indirect or too direct, which can lead to defensiveness. The speaker introduces a four-part formula for delivering feedback effectively: the micro-yes, data point, impact statement, and wrapping with a question. Additionally, the video encourages individuals to actively seek feedback, known as pulling feedback, to establish themselves as continual learners and improve their leadership skills.

What percentage of employees strongly agree that feedback improves their work, according to a recent survey?

• 50%

• 26%

• 10%

• 75%

What part of the brain is responsible for detecting social threats in feedback?

• Hippocampus

• Amygdala

• Thalamus

• Cerebellum

What is the first part of the four-part feedback formula?

• Micro-Yes

• Impact Statement

• Question

• Data Point

What is a 'blur word' in the context of feedback?

• A word that is universally understood

• A word that is overly technical

• A word that is unclear and subjective

• A word that is too specific

Why is specificity important in positive feedback?

• To make feedback sound more formal

• To confuse the recipient

• To make feedback longer

• To ensure the recipient knows exactly what to continue doing

What is the purpose of the impact statement in feedback?

• To make the feedback sound more positive

• To provide a summary of the feedback

• To explain how the feedback affects the giver

• To criticize the recipient

What is the final part of the feedback formula?

• Impact Statement

• Data Point

• Question

• Micro-Yes

What is 'pulling feedback'?

• Waiting for feedback to be given

• Actively asking for feedback

• Ignoring feedback

• Giving feedback without asking

How does asking questions at the end of feedback help?

• It creates a sense of commitment and collaboration

• It makes the feedback more formal

• It makes the feedback longer

• It confuses the recipient

What is the benefit of being a continual learner in feedback?

• It makes you appear more knowledgeable

• It establishes you as a leader

• It puts the power in your hands

• It allows you to avoid feedback