PIPP & Choice

To Rescind a Choice Contract, what option in CRM will you use?

• BP Overview

• Contract Managment

• Premise Overview

• Extension/Arrangements

The Choice Program is offered to:

• IN South

• IN North

• Both: IN and Ohio

• Ohio

When a PIPP Customer wants to invoke the SRO, an agent should

• Enter a BPEM Case

• Send the request to a Lead

• Send an email to Credit

• Invoke the SRO on CRM

Customer can Rescind/Cancel Choice Enrollment at any time

• True

• False

You can view the Account Balance on PIPP Maintenance Screen

• True

• False

G-PIPP is for customers that are no longer in PIPP Plus

• True

• False

Choice ID are a combination of the BA# and Installation Number

• True

• False

If the customer does not choose a Supplier, they will be assigned under DSS

• Yes

• No

In the BP Overview screen, the PIPP status is ______ for dropped status

• Green

• Red

• Blue

• Yellow

Choice IDs are the _______ customers use to enroll with Choice Suppliers

• Customer Choice

• Common Identifiers

• Unique Identifiers

• Suppliers Choice