1.04 Food & Beverage Industry Vocab Quiz

What is catering?

• A service where food is bought from a machine

• A service arranged in advance that provides food and beverages for groups of people

• A service where guests carry their own trays

• A service style used in bars and pubs

What do concession stands offer?

• Full-course meals

• Limited food and beverages at entertainment sites

• Home delivery services

• Buffet-style dining

What does vending allow customers to do?

• Buy products from a machine

• Order food over the phone

• Serve themselves at a buffet

• Carry their own trays

What does employee turnover refer to?

• The number of employees hired in a year

• The number of employees who leave an organization over a specific period of time

• The number of employees promoted in a year

• The number of employees trained in a year

What is the role of an expeditor?

• To serve food to guests

• To make sure food is plated correctly and organize orders for the FOH staff

• To clean the dining area

• To manage employee schedules

What is room service?

• A service where guests serve themselves

• A service where food is delivered to a guest's room after ordering over the phone or mobile device

• A service where guests carry their own trays

• A service style used in fast food restaurants

What is plated service?

• Food is placed on a buffet table

• Food is placed on a plate at the kitchen or at the table

• Food is served directly from the kitchen

• Food is served in a drive-through

What is buffet service?

• Food is served directly to the table

• Food is placed in a location where customers serve themselves

• Food is delivered to the room

• Food is ordered over the phone

What is cafeteria service?

• Guests carry their own trays and select food from a display or counter

• Food is delivered to the room

• Food is served directly to the table

• Food is ordered over the phone

What is drive-through service?

• Service where guests dine in their vehicles

• Service offered to guests who are driving and don't want to exit their vehicle

• Service where guests serve themselves

• Service where food is delivered to the room