In-House Selling Quiz

What is in-house selling?

• Selling to customers outside the premises

• Promoting and selling to guests already on the premises

• Selling only food and drinks

• Selling only to new customers

Which of the following is a method of in-house selling?

• Billboards

• Television commercials

• Online advertising

• In-house advertising

What is one benefit of in-house selling?

• Decreased customer satisfaction

• Increased profit

• Less staff motivation

• Fewer customer interactions

Which activity helps increase customer spending?

• Ignoring customer needs

• Basic product promotion

• Reducing product variety

• Limiting customer choices

What is a direct sales activity?

• Promoting events only

• Encouraging additional sales of products

• Selling only to new customers

• Offering discounts to everyone

What is an example of in-house advertising?

• Social media posts

• Menus

• Newspaper articles

• Radio ads

What should staff do to promote sales?

• Only sell to friends

• Stay silent

• Avoid customer interaction

• Perform personal sales activities

What is a special package in hotels?

• A regular room

• A bundle of services like a romance package

• A discount for staff only

• A free meal for everyone

What is one way to increase customer awareness?

• Limit product information

• Hide the menu

• Ignore customer questions

• Use display boards

What is a benefit of customer involvement?

• Fewer sales opportunities

• Less customer care

• Improved standards

• Less feedback