Professional Workplace Responses Quiz

Which of the following is the most professional response to feeling extremely frustrated in the workplace?

• Post your grievances on social media.

• Excuse yourself from the situation until you calm down.

• Express your frustrations to the entire team.

• Say nothing and try to keep your emotions to yourself.

Which of the following do designers consider when creating new products?

• The end user's ability to ergonomically use the product.

• A customer's previous relationship with the company.

• How to maximize profits without considering existing product lines.

• The company's & tax liabilities

If you are called to discuss a behavioral issue with your supervisor, which of the following should you expect?

• Your supervisor should discuss a course of action to deal with the problem.

• You will be told of anyone else who has also violated the employee guidelines.

• HR will give you legal documents that absolve the company of your behavior.

• The details of the issue and your improvement plan will not be disclosed.

A(n) ________ is an example of an internal customer.

• Inventory control department that catalogs finished products

• External supplier providing raw materials

• End consumer purchasing the final product

• Third-party logistics provider

What is a mission statement?

• Another term for performance evaluation

• A comprehensive statement of company policies

• A short statement of an organization's purpose

• A true statement about the company

An employee can help avoid disrupting company operations by being ________.

• Preoccupied with secondary tasks

• Punctual and prepared to begin their shift

• Unreasonable about workplace attire

• Dismissive of others' concerns

Which of the following best describes the appearance of a well-dressed employee?

• Inept, organized, and timely

• Knowledgeable, organized, and professional

• Inept, organized, and professional

• Knowledgeable, unorganized, and timely

All of the following consequences of inappropriate workplace behavior affect the success of a business EXCEPT ________.

• Motivating management to update the employee handbook

• Impacting customer or vendor relationships

• Placing the company in legal jeopardy

• Increasing employee turnover

• Affecting the productivity of others within the company

Who must show a permit to work in a confined space at your facility?

• Visitors

• Outside contractors

• All employees

• No one

The final cost of a product depends on all of the following EXCEPT ________.

• The marketing materials used to support the product

• The color of the product

• How sophisticated the product's construction materials appear

• The total amount of money the customer is willing to spend on repairs

• How well the product performs its intended tasks