Effective Communication Strategies

Effective Communication Strategies

Assessment

Interactive Video

Professional Development, Life Skills

9th - 12th Grade

Medium

Created by

Mia Campbell

Used 4+ times

FREE Resource

This video tutorial covers 11 powerful assertive communication techniques that can be applied in personal and professional life. It emphasizes questioning assumptions, using first-person language, taking responsibility for feelings, focusing on facts, avoiding generalizations, and adapting non-verbal and para-verbal language. The tutorial also highlights the importance of practicing difficult conversations, choosing the right timing, and evaluating communication styles to enhance assertiveness.

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the first step in questioning your assumptions?

Ignore the situation

Ask the other person for their perspective

Identify your assumption

Express your feelings

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When speaking in the first person, which phrase is appropriate?

This is the right way

You always do this

Everyone knows

I feel that

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How should you express your feelings to avoid blaming others?

By using 'you' statements

By describing the other person's actions

By ignoring your feelings

By using 'I' statements

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a key aspect of describing the impact of someone's actions?

Describing specific behaviors

Ignoring the consequences

Judging their character

Using generalizations

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which word should be avoided to prevent generalizations?

Sometimes

Rarely

Always

Occasionally

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is important to ensure when using assertive non-verbal communication?

Ignoring the other person

Using aggressive gestures

Avoiding eye contact

Maintaining a relaxed posture

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should you regulate to improve paraverbal communication?

Your posture

Your facial expressions

Your gestures

Your volume and tone

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