Unit 4-Supply Chain Management I

The chain of activities within a company that results in providing a product to the customer.

• Internal Supply Chain

• External Supply Chain

• Distribution

• Manufacturing

The network of activities outside of a company such as transportation and environmental factors which can affect operations.

• External Supply Chain

• Internal Supply Chain

• Distributor

• Manufacturing

Involves the movement of goods from a supplier to a customer. This supply chain management flow also concerns customer returns and service needs.

• Product Flow

• Information Flow

• Financial Flow

• Risk Flow

Centers on transmitting orders and updating the status of delivery.

• Information Flow

• Product Flow

• Risk Flow

• Financial Flow

Involves credit terms, payment schedules, and product ownership arrangements.

• Financial Flow

• Risk Flow

• Product Flow

• Information Flow

Anything that may cause interruptions to the other flows.

• Risk Flow

• Product Flow

• Information Flow

• Financial Flow

Risk flow can take place in both External and Internal Supply Chains.

• True

• False

Internal or External? Please identify the following examples as either.

1. 1. A conveyor belt is moving car engines from the assembly line to the quality inspection department.

2. 2. A cargo jet is flying an order of arcade games from Japan to the Port of Los Angeles for delivery to Dave & Busters nationwide.

3. 3. Amazon delivered a new lego set for Zane's birthday today and left it on the porch.

4. 4. Amazon sent the wrong lego set-it was supposed to be the Avengers Tower, they sent the Spiderman Daily Bugle and now I have to process a return.

5. 5. A customer is purchasing an Irish Cream latte from their local coffee chop.

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Starting at the top, working clockwise, label the 6 areas of The Supply Chain.

Your company is experiencing a "skills set" shortage on the production line, this means you do not have enough employees who know how to work your specific machines.

As a hiring manager, tell me how you would solve this problem-What's your strategy?

Needs at least 3 complete sentences.

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