Unit 3 : Business

It's important for companies to provide opportunities for customers to ___ by phone or by e-mail.

• Promise

• Report

• Communicate

• Employ

It's important for companies to ____ their money in improving their products.

• Own

• Advertise

• Employ

• Invest

Customers want businesses to _____ their service.They want to be treated like a valued individual.

• Personalize

• Promise

• Advertise

• Invest

When a company____ a successful brand, it becomes more valuable.

• Employ

• Communicate

• Personalize

• Own

The best companies _____ the best people to work for them.

• Advertise

• Report

• Employ

• Promise

It's important for companies to ______ to their staff how well they are doing.

• Report

• Own

• Invest

• Promise

Businesses should not _____ customers a service they may not be able to deliver.

• invest

• communicate

• employ

• promise

happening at the beginning of a process

• priority

• initial

money used in a way that may earn you more money

• maintain

• investment

to make something stay the same

• initial

• maintain