Ujian Akhir Semester Perhotelan

According to SK Menparpostel no.KM 37/PW.340/MPPT-86 about hotel business regulations, which statement is the most accurate?

• Using part or all of the building to provide lodging, food and beverages, and other supporting services for the public managed commercially.

• A physical building that provides room, food, and beverage services for guests.

• A building managed commercially, providing food and beverage services, room services, luggage services, and laundry services.

• An industry that provides lodging services, clothing sales, and travel ticket sales.

• A building managed commercially, providing food and beverage services, room services, luggage services, and laundry services, and can use facilities/furnishings and enjoy the decorations inside.

Which of the following is not a uniqueness of Indonesia?

• Diversity of natural beauty.

• Diversity of culture.

• Diversity of industrial areas.

• Diversity of arts and crafts.

• Diversity of tribes and customs.

Which of the following is not a characteristic of the hotel business?

• Influenced by the conditions and changes occurring in the economic, political, social, cultural, and security sectors where the hotel is located.

• Operates 24 hours a day, without any holidays in service to hotel customers and the general public.

• Treats customers like kings while also treating them as partners in business because hotel service is highly dependent on the number of customers using the hotel's facilities.

• An industry that produces not only tangible products but also intangible products.

• A characteristic of a business that does not require a large workforce and pays little attention to competence.

Hotels located in urban areas are called...

• City Hotel.

• Cure Hotel.

• Resort Hotel.

• Sport Hotel.

• Family Hotel.

The following are characteristics of the hotel industry...

• Tangible.

• Non-Perishable.

• Intangible.

• Perishable.

• All are correct.

Which is an example of a perishable characteristic in the hotel industry?

• Good service.

• Food ingredients.

• Hospitality.

• Guest Amenities and Guest Supplies.

The highest leader in the hotel room division is...

• F&B Manager.

• Front Office Manager.

• Executive Housekeeper.

• Duty Manager.

• Room Division Manager.

The hotel price includes three meals, which type of hotel is it?

• Modified American Plan.

• Full American Plan.

• American Plan.

• Continental Plan.

• European Plan.

Hotels designated for religious activities are called...

• Casino hotel.

• Cure hotel.

• Sport hotel.

• Business hotel.

• Pilgrim hotel.

Hotels located on the edge of the beach are...