Active Listening Quiz

What is active listening?

• Ignoring the speaker

• Giving full attention to the speaker

• Interrupting the speaker

• Daydreaming while someone talks

Which of the following is a verbal sign of active listening?

• Smiling

• Head nods

• Positive reinforcement

• Posture

What is a nonverbal sign of active listening?

• Questioning

• Smiling

• Remembering

• Speaking loudly

What is one benefit of having active listening skills?

• Better communication

• Increased daydreaming

• More distractions

• Less comprehension

What is passive listening?

• Actively engaging with the speaker

• Simply hearing what the speaker is saying

• Asking questions

• Providing feedback

How does active listening affect leadership?

• It is not related to leadership

• It shows good character and commitment

• It makes leaders less effective

• It discourages teamwork

Why is it important not to interrupt the speaker?

• It shows you are not interested.

• It helps you finish their sentences.

• It prevents negative impact on communication.

• It allows you to assume their thoughts.

What type of questions should you try asking to encourage more detailed responses?

• Yes or no questions.

• Open-ended questions.

• Rhetorical questions.

• Leading questions.

What is the purpose of repeating back what the speaker says?

• To show you disagree.

• To ensure you have understood.

• To confuse the speaker.

• To change the topic.

What is a characteristic of people who maintain eye contact?

• They appear unreliable.

• They seem distracted.

• They are seen as confident.

• They are often ignored.