TSM2_Q1-MIDTERMS

 Sending or receiving information such as phone lines or computer.

• Communication

• Public Speaking

• Research

• Business Writting

Process where you put thoughts into words.

• Message Passing

• Decoding

• Encoding

• Noise

Communication model used in companies, businesses, and organizations.

• Aristotle’s Model

• Shannon-Weaver Model

• Dance’s Helical Model

• Social Communication Model

Type of listening where listeners give feedback to the speaker, confirming an understanding of what the speaker has said by asking questions and clarifying statements.

• listening

• public speaking

• active listening

• critical listening

The following are statements that practice active listening except for one;

• pay close attention

• paraphrase

• maximize distractions

• give good body cues

The following are examples of non-verbal communication except for one;

• facial expression

• voice message

• proximity

• eye contact

The reason why you need to reach the receiver’s mind with identical understanding.

• Speaker

• content

• career

• audience

This is a way for a message to absorb easier for the reader

• Horizontal construction

• Parallel Construction

• Writing concisely

• Vertical Construction

Determines how likely receiver is going to comply with sender

• Persuasive Messages

• AIDA

• Proper receive

• Parallel Construction

Initiated by staff and directed at executives

• Downward Communication

• Sideward Communication

• Upward Communication