Chapter 2 - Standard 2

You should always check a store’s return policy before you buy a product.

• True
• False

Consumer advocates are groups or individuals who can help with consumer issues.

• True
• False

Malpractice is the sale of a worthless product or service that claims to prevent disease or cure health problems.

• True
• False

What is taking action to influence others to address a health-related concern or to support a health-related belief?

• Goal Setting
• Refusal Skills
• Advocacy
• Quackery

If your health care provider does not meet accepted standards, he or she is guilty of health fraud.

• True
• False

If a product comes with instructions for use, you should:

• a. read them and follow them exactly.
• b. discard them with the product packaging.
• c. use them as a general guideline, but don’t worry about following them exactly.
• d. read them only if the product seems not to be working.

Which of these is NOT a claim that indicates a product is most likely fraudulent?

• a. Miracle cure
• b. Overnight results
• c. Use only as directed
• d. Secret formula

Which of the following would be the most reliable source of information about a health care product?

• a. A friend
• b. A late-night infomercial
• c. A pharmacist
• d. An Internet chat site

What organization should you contact if you feel that your health care provider is guilty of malpractice?

• a. Consumer Product Safety Commission
• b. Consumers Union
• c. Better Business Bureau
• d. American Medical Association

According to the graph, which of the following would you be most likely to find on a reliable health website?

• General health information
• Help with disease management
• Social and emotional support
• Risk assessment