Scheduling Part 2: Post Lecture Knowledge Check

When scheduling appointments, the medical administrative assistant must keep three sets of needs in mind: The patient's, providers', and facility's.

• True

• False

What is the first step in scheduling a NEW patient

• Provide logistics

• Gather Information

• Check Referrals

• Give them a reminder

Some procedures require the presence of another healthcare provider for legal reasons.

• True

• False

What is the purpose of a matrix in scheduling?

• To track patient satisfaction

• To show available and unavailable time slots for physicians

• To calculate the cost of procedures

• To list all the available medical equipment

No office has a list of procedures performed in the office and the timeframes that are usually needed.

• True

• False