Stakeholders and Stakeholder Mapping Quiz

What is a stakeholder?

• A competitor in the same industry

• A person who works for the government

• An individual who owns shares in the company

• An individual or group with an interest in the business activities

What is the key difference between stakeholders and shareholders?

• Stakeholders own the business, shareholders do not

• Shareholders own the business, stakeholders do not

• Stakeholders are only external to the business

• Shareholders are only employees of the business

Which stakeholder is primarily interested in the financial performance of a business?

• Customers

• Suppliers

• Shareholders

• Employees

Why might employees oppose the introduction of greater automation?

• It increases their workload

• It decreases company profits

• It may lead to job losses

• It reduces product quality

What is the main interest of customers as stakeholders?

• Receiving dividends

• Managing the business operations

• Getting value for money and good quality service

• Ensuring the business complies with regulations

What is the concept of 'divorce between ownership and control'?

• Employees control the business

• Managers own the business

• Shareholders are not involved in day-to-day operations

• Shareholders are involved in day-to-day operations

What is stakeholder mapping?

• A method to identify all stakeholders

• A method to prioritize stakeholders based on their power and interest

• A method to eliminate less important stakeholders

• A method to increase stakeholder conflicts

Which stakeholders should a business engage with most frequently?

• Those with high power and high interest

• Those with low power and high interest

• Those with high power and low interest

• Those with low power and low interest

What is a potential conflict when adding extra shifts to increase factory capacity?

• Local community may oppose due to additional noise and traffic

• Suppliers may oppose due to increased demand

• Employees may oppose due to reduced working hours

• Customers may oppose due to increased prices