E-P M3 Pre-exam

Which of the following training methods is MOST effective at showing participants the correct steps in completing a task?

• Demonstration

• Case studies

• Structured exercise

• Presentation

How do early onboarding activities contribute to an organization′s success?

• Allows employees to determine if they have made the correct decision to accept the position

• Allows HR to process benefits information more efficiently

• Offers managers time to get to know the new employees

• Shortens lead time to productivity

Which type of training if most appropriate to improve presentation skills?

• Cross-training

• Mentoring

• E-learning

• Classroom training

A company wants to create training for security officers who will need to learn how to use a new time-keeping system for clocking in and clocking out. The intervention that will meet this need is a job aid focused on:

• informing the security officer by providing information of who, what, why, when and/or where.

• supporting the security officer with procedural information on how and when.

• coaching the security officer with information addressing the question, "How might I approach this task?"

• providing the security officer with quality standards.

Which of the following is a structured learning approach to stay updated on new HR and business trends?

• Gaining on-the-job experience

• Reading journals, magazines, and newsletters

• Attending professional conferences and seminars

• Working with a mentor

What happens during the design phase of the ADDIE process?

• A decision is made regarding the most appropriate method of delivering the training, and materials are created, purchased or modified to meet the objectives.

• The effectiveness of the training is measured.

• The organization's developmental needs are identified and documented.

• Decisions are made regarding course content and structure, course goals and objectives, delivery methods and implementation strategies.

Which of the following would work BEST for salespeople who want to be able to determine how to identify key decision makers and their needs?

• Lecture

• Role plays

• Demonstration

• Case studies

Which of the following is NOT a characteristic of an HRD program designed for adult learners?
(choose 2 out of 5)

• The debate and challenge of ideas is promoted.

• There is a focus on real-world issues.

• Emphasis is on how the learning can be applied.

• The instructor is seen as having all the answers.

• Open discussions are limited

Which level of training evaluation provides data related to sales increases or cost savings?

• Reaction

• Learning

• Behavior

• Results

Tests would likely be used for evaluating the results of training programs when which criterion is used?

• Reaction

• Behavior

• Learning

• Results