Housekeeping

What comes under Back of the house area

• Laundry room

• Guestroom

• Corridors

• Banquets 

What does the supervisor’s communications book records

• Content of daily briefing

• Guest complaints

• Follow ups

• All of these

Following are the cards found in Room attendants's trolley, except

• Breakfast knob card

•  Polish my shoe

• Collect my laundry

• Greeting card

Janitor's trolley are mostly used in 

• Public area

• Back area

• Laundry

• Pantry cleaning

While arranging the linen on the cart , heavier linen must be placed on which shelf

• uppermost

• lowermost

• in the middle

• on sides

Who is the incharge of functioning of laundry in the absence of Laundry manager

• Asst. HK Manager

• Laundry supervisor

• Pressman

• Laundry workers

Which of the following is the duty and responsibility of Exe Housekeeper

• Check all the area are clean and well maintained

• Take charge of the dept in the absence of executive hk

• Hire new employees

• Issue floor keys to room attendants

Which of the following is the duty and responsibility of Evening shift supervisior

• Ensure the cleaning of DND and DL rooms

• Send dirty linen to laundry

• responsible for the hotel's entire linen

• control the stock of equipment

Who mend all the damaged linen using methods such as patching etc.

• Linen keeper

• Tailor

• Room attendants

• Head houseperson

Who does Valets report to ? 

• Linen room supervisor

• Front office

• Laundry manager

• Horticulture