Human Growth and Development Quiz

Jasmine has recently been hired as a family counselor at a local firm. She has been tasked with meeting prospective individuals and counseling clients. This involves active listening and gaining insight into a person’s psychological state by gaining their trust and learning more about the person. This position requires more interpersonal skills than personal skills.

• True

• False

Fill in the blanks using the word bank provided below. __________ are traits which help an individual interact __________ and successfully with others. __________ are strengths which help individuals reach work or __________ related goals.

Ralph works as a couple’s counselor in a large metropolitan city. He loves his job and is the most recommended counselor at his firm. His manager Amanda is thankful for his success, however is frustrated by his inconsistent tardiness, lack of attention to detail and incomplete patient reports. According to Amanda, which employability skill could Ralph benefit from trying to improve?

• Reliability

• Problem-solving

• Critical-thinking

• Resilience

Refers to an individual’s capability to successfully manage changes in the workplace

• Adaptability
• Conflict management

• Leadership

• Compassion

The ability to manage, support and guide a group to accomplish a goal

• Leadership
• Conflict Managament

• Adaptability

• Compassion

Select all of the following elements in a résumé.

• Hobbies

• Current salary

• Experience

• Strengths

• Education

Practicing professionalism in the workplace using personal skills includes having basic numerical and arithmetic understanding and a current résumé.

• True

• False

Mandy and Fernando both work as physician’s assistants in the same office. Fernando asked Mandy to cover his shift shortly before he was expected in the office, however Mandy did not see his message and did not go to work in his place. This meant Tricia, the physician on duty, did not have assistance when taking care of patients. This is an example of what kind of conflict?

• Toxic environment

• Strained coworkers’ relationships

• Fractured communication

• All of these are correct

the ability to be sympathetic to others and understand how they feel and what they might be going through is the definition of compassion

• True

• False

Offering guidance to coworkers is an example of compassion

• True

• False