Management Ch. 1 Review

Globalization affects:

• Large companies

• Small companies

• Both large and small companies

Whose primary contributions are ideas and problem-solving expertise?

• Skills managers

• Knowledge managers

• Skilled workers

• Knowledge workers

What is excellence of the product?

• Innovation

• Quality

• Service

• Speed

• Cost competitiveness

What is the introduction of new goods and services?

• Innovation

• Quality

• Service

• Speed

• Cost competitiveness

What is giving customers what they want or need, when they want it?

• Innovation

• Quality

• Service

• Speed

• Cost competitiveness

Not wasting natural resources is considered:

• Effort

• Efficiency

• Effectiveness

• What is monitoring performance and making needed changes to ensure meeting goals?

• Planning

• Organizing

• Leading

• Controlling

• Which function of management includes efforts to stimulate high performance by employees.?

• Planning

• Organizing

• Leading

• Controlling

• Which function of management includes assembling and coordinating resources needed to achieve goals?

• Planning

• Organizing

• Leading

• Controlling

• Which function of management includes systematically making decisions about goals and activities to be pursued.?

• Planning

• Organizing

• Leading

• Controlling