Understanding Soft Skills in the Workplace

What are soft skills primarily about?

• Managing finances

• Technical expertise

• Working well with others

• Writing code

Which skill is often considered the top soft skill?

• Leadership

• Teamwork

• Problem-solving

• Communication

What is a key difference between management and leadership?

• Management is about nonverbal communication, while leadership is about verbal communication.

• Management is about inspiring goals, while leadership is about maintaining the status quo.

• Management requires no official position, while leadership does.

• Management is about maintaining the status quo, while leadership is about guiding a group from point A to point B.

What does verbal communication often involve?

• Communicating clearly and concisely

• Making faces

• Shaking head

• Rolling eyes

Which of the following is an example of nonverbal communication?

• Writing emails

• Making eye contact

• Giving clear updates

• Presenting reports

What are interpersonal skills also known as?

• Leadership skills

• Technical skills

• People skills

• Management skills

What is a key component of interpersonal skills?

• Listening well to others

• Being aggressive

• Ignoring others

• Avoiding communication

What do employers often look for in terms of work ethic?

• Ability to meet deadlines

• Ability to write code

• Ability to design graphics

• Ability to manage finances

What does teamwork often involve?

• Collaborating with others

• Focusing on individual tasks

• Ignoring team members

• Working alone

What is a critical aspect of problem-solving?

• Ignoring issues

• Making uninformed decisions

• Critical thinking and logical reasoning

• Avoiding creativity