Quiz 4

The use of a 'directions change' sticker is allowed

• anytime the pharmacy label does not agree

• until the new medication is discontinued

• when the HCP instructs you to do so

• when exhausting a current supply of medication

A current supply of medication may be exhausted (used) if the strength of the tablet allows for safe

• documentation

• discontinuation

• transcription

• preparation

When taking a telehealth/telephone order

• leave blank spaces if information is not provided

• read the telehealth/telephone order back to the person's HCP

• read the person's telehealth/telephone order to the pharmacist

• write down the order without confirmation

Preparation before an HCP visit will help make sure

• 1. medication is received from the pharmacy

• 1. that the appointment is successful

• 1. there is communication between the HCP and pharmacist

• 1. the pharmacy receives the prescription

Medication Reconciliation before a hospital discharge is required to ensure

• 1. the person has an appointment with their primary care provider after the hospital discharge

• 1. HCP orders in the residential site before the hospital stay are no longer valid

• 1. new medication ordered during a hospital stay is not administered when the person returns home

• 1. new medication ordered during a hospital stay is not omitted when the person returns home

If a person is going to the emergency room, urgent care, and/or the hospital, you must

• 1. know the hospital floor plan and all exits

• 1. know who will be relieving you and at what time

• 1. know the reason for all diagnosis and take the medication record

• 1. know the reason for the visit and take the current medication list

A Telehealth/Telephone Health Care Provider order must be posted and

• 1. faxed twice

• 1. transcribed twice

• 1. verified twice

• 1. copied twice

One way to support a person's abilities during a HCP visit is to

• 1. obtain the paperwork from your Site Supervisor and give it to the HCP

• 1. redirect HCP questions to the person and allow them to tell the HCP the reason for the visit

• 1. read the paperwork beforehand and tell the HCP the reason for the visit

• 1. tell the HCP the reason for the visit and then ask the person if they have anything to add

A person manages their medical appointment independently. They do not bring back an HCP order. A new medication is delivered to your work location. You must

• 1. dispose of the medication

• 1. tell the person to return to the HCP office

• 1. obtain the new HCP order

• 1. refuse to administer the new medication

A Fax or Email Health Care Provider order is preferred over a

• 1. telehealth/telephone order

• 1. text/instant message order

• 1. teleprinted order

• 1. videophone order