Test 2 on Hospitality and Tourism Industry

Test 2 on Hospitality and Tourism Industry

6th Grade

13 Qs

quiz-placeholder

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Test 2 on Hospitality and Tourism Industry

Test 2 on Hospitality and Tourism Industry

Assessment

Quiz

Education

6th Grade

Hard

Created by

Maizatul Mokhtar

FREE Resource

13 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is leadership defined as?

A process of managing resources

A social relationship between individuals

A method of marketing

A style of cooking

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a key quality of a good leader in the hospitality industry?

Financial knowledge

Cooking expertise

Emotional intelligence

Technical skills

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does hospitality marketing focus on?

Managing hotel staff

Understanding customer needs

Creating new recipes

Designing hotel interiors

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is one challenge of HRM in the hospitality industry?

High employee satisfaction

Long working hours

High pay rates

Low competition

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does a hospitality leader inspire their team to do?

Focus on personal success

Avoid customer service

Achieve a common goal

Work independently

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the role of technology in hospitality?

To eliminate the need for staff

To increase prices

To improve communication and services

To reduce customer interaction

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a property management system (PMS) used for?

Creating marketing strategies

Managing hotel staff

Streamlining front desk operations

Designing hotel rooms

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