QUIZ AQUA Menyapa - August 2024
Professional Development
•10 Qs
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QUIZ AQUA Menyapa - August 2024
Quiz
•
Professional Development
•
Professional Development
•
Practice Problem
•
Easy
Gunawan Untoro
Used 1+ times
FREE Resource
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10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
15 mins • 10 pts
Dibawah ini consumer reason yang bisa menggunakan keyword "BOTOL ISI dan BOTOL KOSONG" adalah ...
Bottle Neck Damaged
Cap Damaged
Label Damaged or Loose
Cap Leaking
2.
MULTIPLE SELECT QUESTION
15 mins • 10 pts
Jika ada keluhan Quality complaint product VIT seluruh indonesia ditransfer ke ....
IDA HO Extend JAK
West Java 1
Sesuai Maping area
Sesuai parbrik
3.
MULTIPLE CHOICE QUESTION
15 mins • 10 pts
Untuk case yang di 1 stop close Agent WAJIB tulis diremarks:
- Agent sudah infokan sesuai dengan FAQ
- (Tidak perlu mencantumkan FAQ yang disampaikan ke pelanggan)
Kondisi diatas berlaku untuk origin ....
Social Media
Email
Inbound
Semua Origin
4.
MULTIPLE CHOICE QUESTION
15 mins • 10 pts
Untuk case yang di transfer Agent WAJIB tulis diremarks:
- Agent bantu tindaklanjuti sesuai SLA 2x24 jam hari dan jam kerja tidak termasuk Sabtu, Minggu dan Libur Nasional
Kondisi diatas berlaku untuk orgin ....
Social Media
Inbound
Semua Origin
5.
MULTIPLE CHOICE QUESTION
15 mins • 10 pts
Untuk Batch Code Primary yang sudah lengkap, Agent input Traceability Info dengan ....
None
Product Discarded
Pending
Not Asked
6.
MULTIPLE SELECT QUESTION
15 mins • 10 pts
Kolom Health Impact wajib diisi untuk consumer reason .....
Diarrhea
Vomiting
Illness
White Particles
7.
MULTIPLE CHOICE QUESTION
15 mins • 10 pts
Untuk keluhan chiller dan dispenser input Traceability Info dengan ....
Not Asked
Pending
Product Discarded
None
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