Workplace Readiness Quiz

What is the primary purpose of active listening in the workplace?

• To prepare your response while the other person is speaking

• To understand the speaker's message fully

• To interrupt and correct the speaker

• To show that you are more knowledgeable

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DOK Level 1: Recall

Which of the following is a key component of effective time management?

• Procrastination

• Multitasking

• Prioritizing tasks

• Ignoring deadlines

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DOK Level 1: Recall

What is the main benefit of teamwork in the workplace?

• Increased individual workload

• Enhanced creativity and problem-solving

• More conflicts among team members

• Reduced communication

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DOK Level 1: Recall

Which of the following is an example of workplace etiquette?

• Arriving late to meetings

• Ignoring emails from colleagues

• Using polite language and greetings

• Taking credit for others' work

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DOK Level 1: Recall

What does professionalism in the workplace typically involve?

• Casual dress code

• Gossiping about colleagues

• Maintaining a positive attitude and work ethic

• Ignoring company policies

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DOK Level 1: Recall

Which of the following is a strategy to improve communication skills?

• Avoiding eye contact

• Interrupting frequently

• Practicing active listening

• Speaking in a monotone voice

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DOK Level 1: Recall

How can you effectively manage your time when you have multiple tasks to complete?

• Start with the easiest task first

• Work on all tasks simultaneously

• Prioritize tasks based on deadlines and importance

• Ignore the less important tasks

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DOK Level 2: Skill/Concept

Describe a situation where teamwork can lead to better results than working alone.

• When the task is simple and requires minimal effort

• When diverse skills and perspectives are needed to solve a complex problem

• When the task is highly individualistic

• When there is a need for quick decision-making

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DOK Level 2: Skill/Concept

What steps can you take to resolve a conflict with a coworker?

• Avoid the coworker entirely

• Discuss the issue openly and seek a mutually beneficial solution

• Complain to other colleagues about the coworker

• Ignore the issue and hope it resolves itself

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DOK Level 2: Skill/Concept

Why is it important to follow workplace etiquette?

• To create a hostile work environment

• To ensure smooth and respectful interactions among colleagues

• To show off your superiority

• To avoid doing any work

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DOK Level 1: Recall