Unit 4 AOS 2 Lewin's 3 Step Model for Change Management Quiz

Who developed the Three-step Change Model for managing change?

• Peter Senge

• John Kotter

• Kurt Lewin

• Michael Porter

What is the first step in Lewin's model?

• Refreeze

• Unfreeze

• Change

• Implement

What does the unfreeze step involve?

• Stabilizing the new state

• Moving to the new situation

• Preparing the business for change

• Reinforcing the change

Why is it important to unfreeze the business?

• To solidify the new changes

• To create a sense of urgency and prepare for change

• To communicate the final outcomes

• To evaluate the change

What is the second step in Lewin's model?

• Unfreeze

• Change

• Refreeze

• Analyze

During the change step, what is crucial for success?

• Clear communication and support

• Focusing on the status quo

• Avoiding any major disruptions

• Reverting to old practices

What is the purpose of the refreeze step?

• To undo the previous changes

• To evaluate the effectiveness of the change

• To establish and stabilize the new way of doing things

• To create a plan for future changes

How can a business solidify changes during the refreeze step?

• Ignoring feedback from employees

• Implementing new policies and procedures

• Disregarding old practices

• Eliminating all forms of resistance

What risk is associated with not properly refreezing?

• Employees may embrace the change too quickly

• The business might become too adaptable

• Employees may revert to old behaviors

• The change could be overly successful

Why is refreezing important for long-term success?

• To ensure long-term sustainability of the changes

• To return to the original state

• To make quick adjustments in the future

• To dismantle the new policies